Multi-city service providers for senior care and dementia

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This page lists organizations that provide multi-city services to support home health care (may include dementia). You can use it to supplement city-specific resources (see pages listed on City-wise/ Region-wise Dementia Care Information). You can also use it if you are in a city for which we have no resource pages on this site, as the page has some possible home care resources for seniors, and these may be a starting point for seeking support for your city.

Type of services typically offered: Typical services to ask about are home nursing (attendants, nurses, wound care and nursing procedures), physiotherapy, doctor visits, speech therapy, stroke rehab, home dental care, sample collections, equipment hire, pharmacy at home, ICU at home, etc. Some offer dementia care related services. Some even claim they will provide emergency support. Many care plans are aimed at NRIs concerned about family in India.

Usually, multi-city organizations keep adding and removing locations and services, and typically expand using branches, franchisees, and aggregator models handled remotely. They have more presence in their main city, their home state, metros and larger cities. Service quality depends on their systems, staff, and quality control, and varies across cities and with time, as management/ funding changes, or there is a takeover / merger.

Please contact them to ask what they offer in your city, and please evaluate before use. Ask them if they have their own staff or they aggregate services already available from other service providers. Ask how they train their staff, monitor work and ensure quality. Look for testimonials for your city for the service you want to take. Look at Google reviews, ask others, etc. Be especially careful about evaluation if you want to use them for emergency care support.

Listed below are some multi-city service providers, alphabetically ordered. This includes large entities that have been working for years, as well as newer and/ or smaller entities.

Apollo HomeCare (Hyderabad): For range of home healthcare, rehab services, investigations and medical procedures, equipment, etc. Contact 1860 102 8586: Website apollohomecare.com Opens in new window, Facebook page here Opens in new window. In Oct 2023, based on their site’s enquiry form and the contact section, they are servicing 14 cities including some state capitals and tier 2 cities.

Care24 : (Mumbai) For doctors at home, attendants and nursing services, physiotherapy, elderly care, rehab , etc. Contact 080-6904 8802 Email support@care24.co.in, Website: care24.co.in Opens in new window, Facebook page here Opens in new window. In Oct 2023, the website mentioned they provide services in 9 cities, in and near Mumbai, Delhi-NCR, and Bangalore.

Elderaid : (Bangalore). Supports health and wellness of seniors and has some concierge services, emergency support, and also “care friends” and “End-to-end support as the ‘Proxy Child'”. Contact (Phone and Whatsapp) +91 81234 00400, Email info@elderaid.in. Site elderaid.in Opens in new window. In Oct 2023, they listed 4 cities, all in South India: Bangalore, Chennai, Hyderabad, Palakkad.

Eldercare : (Delhi) For home care assistance, care buddies for seniors, legal services, finance and property services, customised services for NRIs, etc. Contact: +91-84482 98723, +91-73036 99880, +91-99995 61115, +91-84482 98720, Email info@eldercare.co.in, Site: eldercare.co.in Opens in new window, Facebook page here Opens in new window. In Oct 2023, they listed 6 cities, all in/ around Delhi, Mumbai, Bangalore.

FamPhy: (NCR). This is a network of home visiting doctors. Contact 98 6833 6833. Email hello@famphy.com, Site: famphy.com Opens in new window , Facebook page here Opens in new window. In Oct 2023, they listed the cities they served as mostly cities in/ around Delhi, and also Bangalore.

HealthCare atHOME (HCAH): (Noida)( by the Burman family and the founders of Healthcare At Home , UK). For caregivers, physiotherapy, recovery/ rehab at home programs, Alzheimer’s care, ICU at home, medical equipment, etc. Contact 1800-102-4224, Email wecare@hcah.in, Site: hcah.in Opens in new window, Facebook page here Opens in new window. In April 2023, HCAH acquired Nightingales Home Health Services (see this report Opens in new window). It is also accredited for transition care (see report Opens in new window). In Oct 2023, the cities they served included many state capitals and tier 2 cities.

India Home Health Care (IHHC): (Chennai) (partner of BAYADA Home Health Care) . Range of home health care services, geriatric care, palliative care, post-operative care, equipment, etc. Contact +91 76764 33333 Email:info@ihhc.in Site indiahomehealthcare.com Opens in new window, Facebook page here Opens in new window. In Oct 2023, their site listed four cities: Bangalore, Chennai, Mumbai and Pune.

Lifecircle Senior Care: (Delhi). For home care services and medical equipment. Contact number different for different cities (see site). Email admin@lifecircle.in, cm@lifecircle.in, Site lifecircle.in Opens in new window, Twitter page here Opens in new window. In Oct 2023, their site listed Hyderabad-Bangalore, Delhi-NCR, Chandigarh-Trichy, and Pune.

Mayacare: (Pune) NGO, for free assistance to senior citizens – aides, assistance for chores, shopping, digital work, other transactions and work, etc., operational for many years now. Contact 1800 572 1343, Whatsapp +91-9552510400, +91-9552510411,+919623571845, +917745053535 Email: service@mayacare.org, Site: mayacare.org Opens in new window, Facebook page here Opens in new window. As per Oct 2023 data, they stated they have services in 70+ cities, including cities across India, but with more focus on Maharashtra.

Nightingales Home Health Services (Bangalore) For home health services, caregivers, doctor at home, physiotherapy, stroke care, ICU at home, medical equipment, speech therapy, sleep study, dental care at home, lab tests, etc. Contact 1800-102-4224. Site nightingales.in Opens in new window, Facebook page here Opens in new window. As they have been acquired by HCAH, some restructuring seems to be underway, for example, the contact number has been changed to that of HCAH. In Oct 2023, their site lists services in 4 cities: Bangalore, Hyderabad, Chennai, and Mumbai. (HCAH lists many more)

Portea: (Bangalore): Offers a range of services like home nursing support and trained attendants, physiotherapy, doctor visits, investigations, equipment supply, care for elderly, diabetes care, consultation, counseling, and many others. Contact 1800 121 2323 Email customersupport@portea.com, bookings@portea.com, Site: portea.com Opens in new window, Facebook page here Opens in new window. In Oct 2023, their site listed around 40 cities from across various states of India, including many state capitals, tier 2 and smaller cities.

Samarth care (Delhi): Offers a range of services for seniors, including emergency support, health and hospitalization, home care, convenience, assistance with technology, social engagement, and others. Contact +91 8800306598 Email contact@samarthlife.org, Site: samarth.care Opens in new window. In Oct 2023, their site claims they are available in 75+ cities in India, including many state capitals, tier 2 and smaller cities.

For many more seniors care and dementia support and care related resources for specific city/ regions, see pages listed on City-wise/ Region-wise Dementia Care Information.

For some major organizations that operate across India and support senior care / dementia care/ senior hep[lines/ helplines for depression and distress etc, as well as tips to reach online resources in India, see:  Dementia Caregiver Resources across India. For online resources available internationally but relevant for India, see:  Informational websites and online support for dementia / caregiving (International).

(Disclaimer: Listing of any entity above is not an endorsement for their services, and the data is only provided for your convenience.)

Dementia Care Notes